Return Policy

We are bummed if you are not 100% satisfied. We want you to be delighted with your purchase. To help ensure satisfaction, we accept merchandise for returns within 30 days after delivery with money back guarantee. A full refund will be issued upon receiving and inspection of items. Items returned must be in new condition, unworn and undamaged in the original package. The product should not have been altered in any way. We provide free return labels for a  hassle free experience. 

Note: Because personalized Jewelry are uniquely designed to an individual's specifications we recommend customers to ensure that all details contained in your order are correct such as spellings, dimensions and colors. This will reduce the hassle of a return due to wrong sizing, wrong spelling, etc. 

To start a return please go to our return page.

Damaged Items

We are focusing on providing high quality items for you. However, if any items arrived damaged during shipment or any item arrived not as described, you must contact us and return the items within 5 days after delivery for a full refund. Shipping label will be issued and prepaid by us. 

Note: After Return has been processed and complete it may take 3-5 business days for your bank to clear your refund depending on your bank type.