Confidence deserves to be guaranteed. All of our Jewelry are covered by a 3-month manufacturer’s defect warranty, which covers defective parts. Items will be repaired or refunded if unable to repair. Improper repair of warranty service performed by someone other than Abreumx will void this warranty. We will replace a missing diamond or gemstone on certain jewelry free of charge for up to 3 months after purchase. This warranty excludes any jewelry merchandise that has lost a single diamond or gemstone with a total weight of 0.12 carat or larger. Our warranty is valid only in the USA.
Please note: This warranty only covers manufacturer’s defects. This warranty excludes the followings
- General wear and tear such as scratches, dents, nicks or missing stone or tarnish on custom jewelry
- Although our jewelry is resistant to moisture, water damage is not covered.
- Fading/chipping of the material on the product
- Lost or stolen parts.
- Damage due to personal misuse or negligence.
- Damage, accidental or otherwise, to the item while in the possession of the consumer not caused by a defect in material or workmanship.
- Personalized jewelry qualifies for repairs only, no refunds
For any warranty claims please email us at firstname.lastname@example.org for any manufacture’s defects. Please include your name, order number, details of the defects and the word “Warranty” in the subject of the email.